Festool tools come with a 30-day money back guarantee. If for any reason you are not completely satisfied with a Festool tool, return it within 30 days of the date of purchase for a complete refund, excluding shipping charges.
Festool accessories and consumables are subject to our standard return policy, which is shown below.
In store purchases must be returned to a store. Click here for a list of Sewell Hardware locations.
Online purchases may be returned in store or by shipment.
For online purchases returned by shipment:
To request a Return Authorization Number, please email firstname.lastname@example.org, and include the word "Return" in the subject line. In the body of the email, include the order number and the item(s) to be returned. You will then be emailed a return form which you will ship back with the returned item(s). Shipped returns must be sent to:
Sewell Hardware - Returns
1318 Mercer Avenue
West Palm Beach, FL 33401